Legal
Terms of business
Northbank Electrical Services is the trading name of Mehmet Batuhan Tankisi, a sole trader. Email northbankelectricalservices@gmail.com, phone 07788 761086.
Prices
Prices on this website are for the work described and include coming to you in our areas. Each price says what is included. Where it says an item is not included, you buy that item and we fit it. There is no VAT on our prices. Anything extra is priced and agreed before we do it.
Written prices
For jobs not priced on this site, we send a written price, usually within 24 hours of seeing the job. It stays fixed unless the job changes, and any change is agreed with you first.
Call-outs
Call-outs are charged from when we arrive: £100 including the first hour (£180 from 10pm to 7am), then £45 an hour. Parts are priced before we fit them.
Your right to cancel
If we agree a job at your home or by phone, email or WhatsApp, you can cancel within 14 days without giving a reason. If you ask us to start sooner, you pay for the work done up to the point you cancel.
Guarantee
Our workmanship is guaranteed for 12 months from the end of the job. If something we did is not right, we put it right at no cost. Fittings you buy yourself are covered by their maker's warranty, not ours.
Certificates
Work that needs a certificate is tested and certified by a NICEIC-registered electrician in our crew and notified under Building Regulations where the rules require it. Registration details are shared before the job.
Complaints
Tell us first at northbankelectricalservices@gmail.com or on 07788 761086 and we will reply within 2 working days.
Last updated 3 November 2026.